www.mandap.com (henceforth referred as MM) is a wedding venue discovery platform that enables wedding venue seekers to get information on the venues & its facilities, check price and availability of the venues listed by MM.
MM is owned by Matrimony.com Limited (henceforth referred as MCL). MCL owns, retains and has complete rights in MM, MM Website, MM Services.
MM’s obligation is only to provide an interface to the user to search for their wedding venue requirements on the website without any assistance from third party / persons.
The user shall complete the online form including his/ her name, mobile number, email id and the event dates sought by the user, among others.
MM cannot assurance or assume responsibility for any specific results from the use of the information available on the MM website or provided by MM service.
MM is not a broker or the agent of any vendor(s)/ wedding venue(s) and MM does not partake in the exchange of any kind between the user(s) and the vendor(s).
The user and the vendor are responsible for the contractual terms between them. MM is not involved nor does not have any control in the offer of the services by the vendor and its acceptance by the user.
MM does not make any representation or warranty as to the satisfaction of the service levels by the vendor. MM is not responsible for any non-performance or breach of any contract entered into between the user and the vendor.
The listing of the vendor and their services are for information and it is up to the user to choose the service which is suitable to him. MM does not endorse any service.
MM accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
MM does not at any point of time during any transaction between user and the vendor come into or take possession of any of the services offered by the vendor nor does it at any point gain title to or have any rights or claims over the services offered by the vendor.
MM has no obligation, to monitor any disputes arising between the user and the vendor and MM shall not be party to any such dispute/litigation.
MM shall not be liable for the outcome of any interaction with the vendor via meeting, call, sms, chat, email or social media posts, at any point of time.
MM may allow third parties to put up advertisements on the MM Website, and MM does not control the contents of such third party advertisement(s) on the MM Website.
Third party websites to which links are given from the MM Website are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions, Terms for use and privacy policy and in case of conflict, the terms and conditions of the third party website shall prevail. MM does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein.
MCL / MM or its employees under no circumstances shall be liable or responsible to the user or to any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of MM Website/Third Party Website/ MM services.
All information, including the price / charges, category of the venue (star ratings) and the availability dates shown on the MM website are provided by the respective vendor(s) and are at best indicative only and the user is advised to check with the vendor and decide appropriately.
MM shall not be liable for any issues in the website relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure of the website due to spamming, hacking or any combination of the above.
MM reserves the rights to modify, update, or discontinue the MM website at its sole discretion, at any time, for any or no reason, and without notice or liability.
‘24'(twenty four)-hour-booking’ assurance. Covers completion of all of the following within 24 hours of the customer sharing the requirements to our mandap help desk
Reaching to customer to Gather his/her venue related requirements
Customer requirements vs. Venue specifications matching
Customer Event date availability check
Recommended venue list sharing to the customer
Appointment fix for customer's visit to the venue
best price proposal sharing
‘24'(twenty four)-hour-booking’ assurance is subject to
reachability of the customer over his/her mobile number provided to mandap at the time of enquiry
the customer visiting the venue(s) at the appointed time provided by the venue(s) and the venue representative(s) being available at the appointed time
finalization of the booking by the customer & the venue representative and
customer paying the advance booking amount to the venue with in the period
The laws of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers.
Presently applicable for select venues in Chennai and the terms will be subject to change without any notice.
